This privacy notice is for individuals connected with, or employed by, institutional investors, financial intermediaries and consultants, and other professional third parties, such as custodians and service providers, with whom Global Capital Holdings Global Capital Holdings has a business relationship. We refer to such individuals in this notice as our “Business Contacts”.
This privacy notice describes how we, as a “Data Controller”, collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR). It applies to the processing of personal data of our Business Contacts.
This privacy notice is not intended for individuals who invest directly with us through our Investment Trusts, ISAs, Share Plans or Unit Trusts.
The kind of information we hold about you
We may collect, store, and use the following categories of personal information about you:
Where permitted in accordance with local law, we may also in some circumstances record telephone conversations with you.
If you provide us with additional information about you, in particular by email or on telephone calls, we may for regulatory reasons be required to store the record as a whole. This could include, in particular:
We ask that you do not disclose any such information to us if you are uncomfortable with it being stored on our systems to comply with our regulatory obligations.
How is your personal information collected?
We typically collect personal information about our Business Contacts directly from them, from their employers or from other Business Contacts with whom we share a relationship. For example, our institutional clients will share with us the contact details for their advisers and service providers. We will collect additional personal information in the course of our relationship as a necessary consequence of the services being provided.
How we will use information about you
We will only use your personal information when the law allows us to; this is known as a “legal basis” for processing.
Situations in which we will use your personal information
We may use your personal information to:
We may also use your personal information in the following situations, which are likely to be rare: where we need to protect your interests (or someone else's interests, such as a corporate client we have in common); or where it is needed in the public interest or for official purposes.
There may be overlap in the circumstances in which we use the same information about you.
Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law or regulation.
We may need to share your personal data with third parties, including other Business Contacts, other entities within the Global Capital Holdings and our auditors. Where we share your personal data with another party performing services for us, we require those third parties to respect the security of your personal data and to treat it in accordance with the law.
Which third party service providers appointed by Global Capital Holdings will process my personal information?
We may share your contact details with our preferred partners for relevant event invitations such as investment conferences. You may at any time inform us that you no longer wish to receive future invitations from us.
We may also need to share your personal information with a regulator or to otherwise comply with the law.
When might you share my personal information with other entities in the group?
We will share your personal information with other entities in our group in connection with our performance of the services we provide.
We have put in place measures to protect the security of your information. Details of these measures are included in group-wide policies which cover the following:
Our policies and controls are based on the international standard for information security, ISO27001, to which we have been certified since 2010. We are committed to implementing, maintaining and continually improving an information security management system in accordance with that standard. Our approach supports the enhancement of information security controls and our information governance framework is overseen by our joint Chief Information Security Officers. That framework includes a cross functional senior management group supported by expert external advice to oversee an effective information security strategy.
How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements.
You will appreciate that as a regulated business, there are record retention obligations on us. We retain your personal data in order to comply with these obligations.
Rights of access, correction, erasure, and restriction
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
You can exercise these rights by contacting your usual Global Capital Holdings relationship contact.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).
Right to Withdraw Consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact your usual Global Capital Holdings relationship contact. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Data Protection Officer
We have appointed a Data Protection Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, or if you are unhappy with how we handle your personal information, please contact the Data Protection Officer at firstname.lastname@example.org or your usual Global Capital Holdings relationship contact. If we do not resolve your concerns to your satisfaction, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Changes to this Privacy Notice
We may update this privacy notice from time to time, and will communicate such updates through our website. We will not do so where we believe this would materially impact your rights and freedoms: in those circumstances we will expressly notify you. We may also notify you in other ways from time to time about the processing of your personal information.
If you have any questions about this privacy notice, please contact your usual Global Capital Holdings relationship contact, who will be happy to assist you.